Contact Us

Contact Form

 

Monday to Friday, from 9:00 to 18:00 (CET) at +49 89 208048247 (Headquarters)

Monday to Friday, from 9:00 to 5:00PM (EST) at 1-888-391-5967 (USA & North America)

Monday to Friday, from 9:00 to 5:00PM (Beijing) at +86 137 6102 9995  (China)

Email:

fvr@vollkommen-fvr.de

Phone: (headquarter)

+49 89 208048247

Address:

An den Frauenbrüdern 3, 52064 Aachen, Germany

How to buy? 

  • Select the items and checkout online using any major credit card or PayPal.
  • Need help? Just give us a call, we speak English, German and Mandarin.

 

Shipping & Delivery?

 

  • USA – All orders ship by FedEx in USA, expect delivery 4 – 10 days
  • Germany – Please allow 1-5 days for delivery
  • Central Europe – Please allow 2 – 7 days for delivery (COVID delays)
  • China – Please allow 1 – 5 days for delivery. All orders ship from our office in Shanghai.
  • Other destinations – All orders ship from Germany via DHL Express (delivery varies based on  your location)

 

Where can I buy FVR Products? 

Visit our online shop and select retailer partners. For more information of authorized retailers, please contact us.